Thank you for your interest in carrying Paper Truffles products in your store or representing our brand. You can view our latest catalog featuring gift tags & occasions cards HERE. If you’d like to become a retailer of Paper Truffles products, please complete our short WHOLESALE APPLICATION FORM.
Below is an introduction to our wholesale terms.
ORDERING & PAYMENTS
Once you’ve completed the Wholesale Application Form and have received your Paper Truffles vendor number, orders can be submitted via e-mail, order form below or phone, and soon via our website.
PAPER TRUFFLES ORDER FORM
Payment for the initial order must be by credit card and is required prior to shipping. We accept Visa, MasterCard and payments via PayPal. All orders are charged at the time of shipment. Shipping charges will be listed on the invoice.
MINIMUM ORDER REQUIREMENTS
Initial orders: $150
Orders are generally shipped within 2-3 weeks from our location in Atlanta, Georgia upon receipt of payment. If items are in stock, shipments can be sent 2-3 business days after payment is received. Invoices are sent via email shortly after the order form is received and will include shipping charges and taxes if applicable. Unless other arrangements have been made, domestic orders ship via USPS Priority mail. Please let us know if you’d like to request special shipping or if you have a specific shipping account number you’d like to use.
If you are selling Paper Truffles products online, credit must be given to Paper Truffles in the product description. Partnering with third party online re-sellers (i.e., Amazon, eBay) to sell our products is not permitted.
RETURNS & EXCHANGES
Changes or cancellations for orders must be received within 24 hours of the invoice date. Defective items may be exchanged for product or credit. Damages or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling, and any other charges incurred. Any returned products must be unopened, unused, and undamaged to receive credit or refund. Shipping charges for returns is the responsibility of the buyer. We do not accept returns on unsold seasonal merchandise.
If you would like to use Paper Truffles product photography to market our products, you must obtain permission and enter into an image release agreement. Contact us to inquire about access to product and lifestyle images. Please note that our product images and lifestyle images that we send to you can only specifically be used to market our products. Images cannot be used on your website as banner images unless our product is named and featured alongside the lifestyle image. The photography rights provided to us only extends to the marketing of our products and for the Paper Truffle website. Also, all Paper Truffles products being sold online must state: “created by Paper Truffles”.